Privacy policy
What we do with personal data, why we are allowed to, and what you can make us do about it.
1. Who is responsible for your data
The controller of the personal data described here is SIA name-1, a company registered in the Republic of Latvia under registration number [REG. NO.], with its registered office at [REGISTERED ADDRESS].
| info@name-1.net | |
| Post | [REGISTERED ADDRESS] |
| Telephone | [PHONE] |
We have not appointed a data protection officer, because we are not required to under Article 37 of the General Data Protection Regulation. Data protection questions go to the address above and reach the people who can answer them.
2. What this policy covers
This policy covers the website at name-1.net and the email you send us. It does not cover the name-1 operator dashboard, the API or the mobile app. Those process data on behalf of our customers, under a separate data processing agreement with each customer, and the customer is the controller for them. If your employer uses name-1 locks and you want to know what is recorded about your openings, ask your employer first; we will help them answer.
3. What we collect, why, and on what basis
Visiting this website
This website sets no cookies, runs no analytics, and loads nothing from third-party servers. Fonts and images are served from our own domain.
Our server keeps a technical log of requests, because a public server that keeps no log cannot be defended or debugged. Each entry contains your IP address, the date and time, the page requested, the HTTP status, the referring page if your browser sends one, and your browser's user-agent string.
| Purpose | Keeping the site available, secure and working; investigating faults and abuse |
|---|---|
| Legal basis | Our legitimate interests, Article 6(1)(f) GDPR: running a secure service |
| Retention | [LOG RETENTION], then automatic deletion |
Writing to us
If you email us, we hold your message, your email address, your name and anything else you choose to put in it.
| Purpose | Answering you, and keeping a record of what was agreed |
|---|---|
| Legal basis | Article 6(1)(f), our legitimate interest in replying to people who contact us; Article 6(1)(b) where the exchange is about a contract with you or leading to one |
| Retention | [EMAIL RETENTION] after our last exchange, unless it forms part of a contract or an accounting record we are required to keep longer |
Becoming a customer
If your company buys or pilots our product, we process the business contact details of the people we deal with, and the records the law requires us to keep about the transaction.
| Purpose | Performing the contract, supporting the product, invoicing, accounting |
|---|---|
| Legal basis | Article 6(1)(b) for the contract; Article 6(1)(c) for accounting and tax obligations under Latvian law |
| Retention | Accounting records for the period Latvian law requires; contact records for the life of the relationship and [EMAIL RETENTION] afterwards |
4. Who else sees it
We do not sell personal data, and we do not share it for anyone else's marketing.
We use a small number of suppliers who process data on our instructions, under contracts that meet Article 28 GDPR:
| Google Cloud | Hosting for this website and our services, in a European Union region |
|---|---|
| [EMAIL PROVIDER] | |
| [ACCOUNTANT] | Accounting, for customer transactions only |
We also disclose data where the law obliges us to, for example to a court or a public authority acting within its powers.
5. Where it is held
We host in the European Union and we choose suppliers who let us keep it there. Where a supplier's support or administration touches data from outside the European Economic Area, that transfer is covered by the European Commission's Standard Contractual Clauses and by the supplementary measures those clauses require. You may ask us for a copy of the safeguards in place.
6. Your rights
Under the GDPR you may:
- ask what we hold about you and get a copy of it (Article 15);
- have inaccurate data corrected (Article 16);
- have data erased where one of the grounds in Article 17 applies;
- have processing restricted while a dispute is resolved (Article 18);
- receive data you gave us in a portable format, where Article 20 applies;
- object to processing based on our legitimate interests (Article 21), including on grounds relating to your particular situation;
- withdraw consent at any time, where we relied on consent, without affecting what was lawful before.
Write to info@name-1.net and we will answer within one month. If the request is complex we may extend that by two further months and will tell you why. Exercising these rights is free unless a request is manifestly unfounded or excessive.
7. Complaints
If you think we have handled your data badly, please tell us first: it is usually the fastest way to fix it. You also have the right to complain to the Latvian supervisory authority at any time:
Datu valsts inspekcija, Elijas iela 17, Riga, LV-1050, Latvia. Telephone +371 67223131, email pasts@dvi.gov.lv, www.dvi.gov.lv
If you live or work in another EU or EEA country, you may complain to the supervisory authority there instead.
8. Automated decisions
We do not make decisions about you by automated means alone, and we do not profile you.
9. Do you have to give us anything
No. You can read this website without telling us anything. If you choose to write to us, you have to give us enough to answer. If your company becomes a customer, we need what the contract and the law require, and without it we cannot supply the product.
10. Children
Our product is sold to businesses. This website is not aimed at children and we do not knowingly collect data about them.
11. Changes
If we change this policy we will change the date at the top of this page. If a change materially affects you and we have your contact details, we will tell you directly.